服务条款

最后更新日期: 2023 年 2 月 20 日

使用或访问 MetaHomes.net网站、MetaHomes.net网站的所有顶级域名(包括相关的子域名)、MetaHomes.net网站的移动应用程序或我们运营的通过链接或其他方式发布这些服务条款的其他网站(统称称为“MetaHomes”),即表示您承认并同意您受以下条款和条件以及我们的隐私政策的约束。MetaHomes注册所在地是迪拜,因此您访问并通过MetaHomes获取的信息、设备、产品和服务受阿拉伯联合酋长国 (UAE) 的法律管辖,并且您也应遵从阿联酋法院的专属管辖权。请仔细阅读本协议,其中包含您的合法权利和这些权利所受限的信息,以及有关适用法律和争议管辖权的内容。若您不接受所有条款和条件,则无权使用服务。若您拥有MetaHomes账户并希望终止此协议,可随时关闭账户,并不再访问或者使用服务。

MetaHomes 归 Metaworld Technology FZ-LLC公司运营。除非另有说明,否则管控您正在访问的MetaHomes的实体在本文中称为“Metaworld”、“我们”或“我们的”。“”、“用户”这个词是指访问MetaHomes、出租房源,出售房源和/或在MetaHomes上预订房源、预约看房的用户。您应该仔细阅读所有条款。本条款构成您与 Metaworld 之间具有法律约束力的协议。您需要确认您已年满 13 周岁(在某些司法管辖区内,当地法律可能会有更高的年龄要求)并且能够签订具有法律约束力的合同,否则您无权使用MetaHomes。我们不会无故收集 13 周岁以下的人的信息。如果您是在被引导或以其他方式点击其他网站后进入MetaHomes,则您同意这些条款约束您对MetaHomes的使用。

  1. 使用服务

我们敦促所有用户对他们在MetaHomes的使用以及因列出房源,出租房源或出售房源而进行的交易负责。在MetaHomes上列出的房源(以下统称为“房源”)不归属我们,我们也不会和用户签订合同。MetaHomes只是提供了一个在线平台,允许在MetaHomes上做广告的房主和物业经理(以下统称为“房东”)或房源代理人和代理公司(以下统称为“代理”)以各种价格形式向潜在的旅行者、租户或购房者(以下统称为“客户”)提供房源预订、租赁或房源购置业务。“房东”还可能包括已在另一个网站上发布他们的房源并且他们的房源也在MetaHomes上发布的业主或经理人。我们还可能提供在线预订,预约或其他工具或服务,允许用户相互交流并签订租赁/购买协议或其他交易。 

我们不是用户之间租售协议或其他协议的一方。MetaHomes允许您可以在平台预订房源,购买房源,出租和出售房源或提供有助于您进行以上操作的其他辅助产品或服务,但我们不是租售或其他协议的一方。因此,客户与房东/代理之间实际或潜在交易的部分,包括所宣传房源的质量、状况、安全性或合法性,房源的真实性或准确性(包括其内容或与客户或房源有关的评价)、房东出租度假房屋的能力,代理出售房屋的资质或客户签订房屋合同的能力完全由每个用户负责。 您承认并同意,在预订、购买产品或服务之前,您可能会被要求签订一项或多项单独的协议、豁免条款和条件,而Metaworld或其关联公司可能会对您的预订、产品或服务附加额外的限制。

用户同意,他们有责任并同意遵守使用MetaHomes、使用MetaHomes提供的工具、服务或产品以及他们在MetaHomes上进行的交易的适用条款,或他们使用MetaHomes时适用的相关法律、规则和法规。

房东/代理同意,他们有责任并同意遵守适用于其出租/出售房源上市和开展出租/出售业务的所有法律、规则、条例或法规,包括但不限于/所有法律、规则、税收、信用卡、数据和隐私内容、许可证或执照要求、分区条例、安全合规性和遵守所有反歧视和公平住房法(如适用)有关的法令、法规或其他要求。请注意,即使我们不是租售交易的一方,也不承担与MetaHomes所列租售房源有关的法律或监管合规的责任,但在某些情况下,我们可能仍有法律义务提供与您的房源有关的信息,以配合政府机构就调查、诉讼或行政程序提出的要求。我们可自行决定是否履行该等义务。

因服务的必要性接收来自客户的信用卡、银行或其他支付信息的,我们将按照适用的法律和监管要求以及最佳实践妥善处理和保护所有此类信息。

虽然大多数交易都能顺利完成,但其中也有一定的风险存在。我们敦促客户关注他们希望访问的地点,并在预订/租赁/购买前查看当地政府发布的禁令、警告、公告和建议。信息可在当地政府官方网站上找到。

虽然我们确实采取了某些措施来帮助用户规避我们了解到的潜在欺诈或其他非法活动,但我们不承担采取此类措施或行动的责任或义务。当我们向用户提供有关此类活动的警告或消息时,我们不保证此类消息是准确的,或者此类消息会及时或准确传达给用户,或者此类消息或措施将防止用户受到伤害和影响。 

  1. MetaHomes中有限许可的规定

用户被授予有限的、可撤销的非排他性许可,以访问MetaHomes以及MetaHomes上提供的内容和服务,这些许可仅用于为房源做广告、搜索房源、参与MetaHomes上托管的互动区域或用于MetaHomes上明确规定的其他目的,以上提及的均符合条款内容。不遵循上述目的或不依据本条款和经我们书面授权的其他用途而使用MetaHomes的行为均被明确禁止。

  1. 未经授权使用MetaHomes的情形

使用MetaHomes的许可仅适用于此条款中明确描述的用途。在这些条款中授予用户使用MetaHomes不包括对MetaHomes信息的收集、聚合、复制、抓取、显示或衍生使用的权利,也不包括使用数据挖掘、机器人、爬虫或类似物等未经我们事先书面许可的数据收集和提取工具的权利;对于使用工具收集信息的一般用途的互联网搜索引擎,只要它们从一个稳定的IP地址或在IP地址范围内使用一个容易识别的代理并遵守我们的robots.txt文件,就可以从上述禁止项中得到额外放宽的使用权。

“通用互联网搜索引擎”不包括提供多类房源或房源租售广告的网站、搜索引擎或其他服务,或其子集,或提供房源租售服务或与我们竞争的其他服务。

未经授权使用MetaHomes还包括但不限于下列内容。您同意不做以下事情,除非我们事先另有明确许可:

  • 对MetaHomes或MetaHomes上内容的商业使用,但信誉良好的房东/代理,或在MetaHomes上有有效软件许可的房东/代理除外;
  • 使用MetaHomes或MetaHomes上的工具和服务给在MetaHomes以外的房源做出租或出售处理;
  • 以任何形式复制、再产、上传、发布、展示、重新发布、分发或传播部分内容;
  • 在您的平台上或以其他方式复制MetaHomes的任何内容,包括但不限于使用MetaHomes的框架或边界环境,或其他技术框架来封装MetaHomes的部分内容,或映照或复制MetaHomes的任何内容;
  • 未经我们明确书面许可,与MetaHomes进行深度链接;
  • 对MetaHomes的内容或某些部分进行修改、翻译成其他语言或计算机语言或创建衍生作品;
  • 对MetaHomes进行反编译或反向工程;
  • 以任何形式向第三方出售、要约出售、转让或许可MetaHomes的部分内容;
  • 使用MetaHomes的查询、预订或预约功能,向我们的房东/代理进行合法查询或MetaHomes明确授权的其他用途,而不是给房源打广告和/或调查房源租售情况;
  • 使用MetaHomes发布或传播虚假、欺诈或误导的信息,包括以虚假理由进行预订、购买、出租、出售或查询,或采取可能被视为网络钓鱼或可能导致刑事或民事责任的行为;
  • 发布或传播非法、威胁、辱骂、诽谤、中伤、淫秽、粗俗、不雅、煽动、色情、异教或赌博的内容;
  • 违反、剽窃或侵犯我们或第三方的权利,包括但不限于版权、商标、专利、商业秘密、公开权或隐私权或其他知识产权或专有权利;
  • 以我们认为会对MetaHomes或MetaHomes使用的其他系统的性能或功能产生不利影响或可能产生不利影响的方式使用或访问MetaHomes。

如果您通过MetaHomes或与MetaHomes有关的内容、活动或信息发现或体验到违反上述限制或违反本条款其他规定的内容、活动或信息,您可以通过本文中的联系方式联系、通知我们。

  1. MetaHomes版权说明

根据适用的迪拜酋长国和国际版权法和公约以及数据库权利,MetaHomes以及MetaHomes上的所有内容和信息作为集体作品和/或汇编受版权保护。您同意遵守MetaHomes上所有内容或与之相关的所有版权声明、信息或限制。未经我们事先书面许可,明确禁止复制、存储或以其他方式访问MetaHomes或MetaHomes上的内容,除非用于您的个人、非商业用途(相应有效房源除外)。作为租买查询或预订、租房、买房的一环,您可以下载、展示和/或打印MetaHomes内容的副本,用于您个人的、非商业用途,而不能用于进一步传播和修改。

  1. 用户数据使用与保护

当您为了使用MetaHomes、MetaHomes提供的服务或工具而提供给我们您的电子邮件地址、姓名或其他信息时,您同意允许MetaHomes及其子网站添加您提供给我们的电子邮件地址、姓名或其他信息至用户数据库中。您可能会收到来自MetaHomes或 Metaworld 关联公司网站的一封或多封促销电子邮件。您可以随时选择不接收来自MetaHomes或此类关联公司网站的促销电子邮件。请查看我们的隐私政策,了解更多有关我们对收集电子邮箱和其他数据做法和保护措施的信息,以及如何选择不接收此类电子邮件。您使用MetaHomes即表示您承认并同意我们的隐私政策。 我们坚持严格的隐私原则。您同意我们可以根据这些条款或我们的隐私政策访问和使用您提供的内容, 并且同意我们只会根据这些条款和我们的 隐私政策 披露您提供的内容。 

  1. 身份验证

由于很难在互联网上进行用户身份验证,我们不能也不对每个用户身份信息的确认承担责任。我们鼓励您通过MetaHomes上提供的工具直接与客户,代理或房东进行交流,即使这样也不能向您保证与您交流的用户的真实身份。我们还鼓励您采取其他合理的措施来确认对方的身份,对于客户来说,请仔细确认您的预订或将要预订、租赁或购置的房源和相关细节。

您同意 (1) 对您在MetaHomes的帐户和您的电子邮箱帐户密码和用户 ID 进行安全和严格保密,仅将其提供给您帐户的授权用户;(2) 要求每一位由您提供网上身份及密码的人士,不要把身份及密码透露给未经授权的人士;(3) 如果您认为您在MetaHomes的帐户或您的电子邮箱帐户密码可能已被未经授权的人知晓,请立即通知我们并更改您的用户 ID 和密码; (4) 如果有人要求您提供用户 ID 和密码,请立即通知我们。此外,如果我们怀疑您的帐户有未经授权的访问,根据我们的要求,您同意立即更改您的用户 ID 和密码,并采取我们要求的合理的其他相关操作。

我们不鼓励您让其它人访问您在MetaHomes的帐户和您的电子邮箱帐户的用户ID 和密码。但是,如果您确实向其他人提供了您的用户ID 和密码,或者如果您未能保护此类信息的隐私,则您应对该人在使用您的MetaHomes帐户和/或您的电子邮箱帐户时进行的所有交易负责,即使那些是欺诈性的、您不打算或不希望执行的交易。  

用户承认并同意: (1) 对于使用用户的ID或密码进行的未经授权的交易,Metaworld或其附属机构都不会对该用户承担责任;(2) 未经授权使用您的Metaworld账户或电子邮件账户的用户ID和密码可能会导致您需要对Metaworld和其他用户承担责任。  

此外,如果我们发现或者怀疑您在MetaHomes的帐户或您的电子邮箱帐户被用于未经授权或欺诈行为,我们可能会在不通知您的情况下随时暂停或取消您的房源,或者暂时或永久停用您的在MetaHomes的账户,即使没有收到您的通知。 

  1. 用户之间互相交流通信

您同意,对于您直接或间接从MetaHomes获得的或通过MetaHomes获得的或通过相关的通信、交易或软件获得的其他用户的个人信息,我们授予您使用的信息使用权仅用于:(1)与MetaHomes相关的通信而不是未经认可的商业用途;(2) 使用MetaHomes提供的服务; (3) 查询或以其他方式促进您与其他用户之间在MetaHomes上的金融交易(例如查询或预订房源或从个人信用卡收取费用)。其他用途都需要用户的明确许可。您不得将此类信息用于非法目的或非法意图。 

在任何情况下,您都必须让用户有权要求您从地址簿或数据库或其他记录中删除他们的信息,并有权查看您收集的关于他们的哪些信息。此外,在任何情况下,除本条规定的情况外,未经其他用户同意,您不得向第三方披露其他用户的个人信息。您同意用户可以按照本规定使用您的个人信息与您进行交流。此外,您同意您将会像保护您自己的隐私信息一样(至少是合理的使用原则)保护其他用户的个人信息,并且您对滥用、丢失或未经授权的信息传播承担全部责任。

我们不容忍任何形式的垃圾邮件或未经授权的商业电子通信。因此,在不限制上述规定的情况下,未经用户明确同意,您无权将MetaHomes用户(即使是房东,代理或租购您房源的客户)添加到您的邮件列表(电子邮件或实体邮件)中。您不得使用MetaHomes上的工具或服务发送任何类型的垃圾邮件、或未经请求的商业电子通信,或以其他方式违反这些条款。 

如果您想通过我们的网站获取用户的电子邮件或电话号码来招揽或联系我们的用户,我们可能会向有关部门举报此行为, 请注意,阿联酋网络犯罪立法规定了包括监禁在内的重罚, 因此他们可能会决定根据相关的阿联酋法起诉逮捕您。

 

  1. 用户评论

我们没有义务预先筛选房东、代理,客户或其他用户在MetaHomes上发布的内容,无论是由用户直接提供还是由我们或第三方代表用户提供(包括但不限于房源详情、评论房源、评价代理或客户参与互动社区或用户空间(“Meta空间”)或用户向MetaHomes提供的其他内容),(统称为“用户提供内容”)。我们不对用户提供的内容负责。“用户提供的内容”还包括用户或其他人提供给第三方网站或移动应用程序的信息,这些信息随后通过我们提供的工具或我们授权的用户上传提供给MetaHomes。

我们保留禁止在MetaHomes上发布或从MetaHomes上删除不符合我们内容指南的用户提供的内容的权利 ,或者如果它在其他方面违反了这些条款,我们将自行判断处理。如果我们收到通知,例如由用户或第三方向我们举报,称该等内容明显违反了本条款的部分或其他规定发布的要求,一切将按照我们的规定对该用户提供的内容进行删除。最后,我们保留权利,但不承担义务,以非实质性方式编辑房源的内容或用户提供的内容,仅仅是为了使内容符合我们的 内容指南 或格式要求或根据我们所掌握的有关所列房源信息向房东提供服务以创建或改进房源信息(例如翻译服务)。用户仍有责任审查自身提供的内容,以确保其准确无误。

您同意,用户提供的内容不得包含如下内容:

  • 侵犯他人的权利,包括但不限于版权、公开权和隐私权、违反法律或以其他不当方式;
  • 提供包含可用于识别或联系他人的个人信息;
  • 提供包含未经请求的促销内容、广告、政治活动、竞赛、抽奖或招揽;
  • 发布提交与MetaHomes、业务服务、产品或Meta空间无关的内容;
  • 虚假、非法、误导、诽谤、中伤、淫秽、色情、不雅、猥亵、引诱、骚扰(或促使骚扰他人)、威胁、侵犯隐私或形象、辱骂、煽动、欺诈或其他引起反感的内容;
  • 冒充他人、实体或以其他方式歪曲您与他人或实体(包括 MetaHomes)的关系;
  • 包含或旨在促使感染病毒、损害数据或其他有害、破坏性或干扰性文件。

MetaHomes上的所有房源均由房东或代理承担全部责任,我们特别声明不承担因所谓的房源、评论的准确性或用户方面的所谓违约行为而产生的的责任。房东/代理全权负责在MetaHomes上更新其房源信息,包括但不限于关于房源、其设施、位置、价格及其在特定日期或日期范围内的可用性或可预约时段的所有陈述。我们不声明或保证MetaHomes上发布的副本、内容、房源评论、房源位置、适用性、价格、可用性信息或可预约时段是准确或最新的,即使客户搜索了特定日期或指定类型的房源。 

我们还可能不定时创建新的描述,或以其他方式更改我们用于在房源列表和搜索结果中识别房源属性的位置或地理描述。因此,我们可能随时更改与房源列表相关的位置或地理描述,恕不另行通知。但是,我们不承担验证房源内容或位置准确性的责任。房东或代理全权负责确保位置、地理和其他内容的准确性,并同意及时更正(或联系我们以更正)不准确之处,客户全权负责验证此类内容和描述的准确性。

所有其他用户提供的内容均由提供此类内容的用户全权负责,无论该用户直接提供内容还是通过第三方网站提供内容。用户对其提供的内容负全部责任,我们特别声明对用户提供的内容不承担责任。用户声明并保证,用户拥有或以其他方式控制并拥有对提交的内容以及与此类提交内容相关的名称或其他标识符的所有必要合法权利,包括但不限于提供、发布、上传、输入或提交用户提供的内容。我们保留要求提供所有权或许可证明的权利,并根据我们的判断,在没有此类证明或此类证明不充分的情况下拒绝发布用户生成的内容。

 通过提交或授权用户提供的内容,您授予我们和我们的关联公司永久的、全球性的、不可撤销的、无限制的、非排他性的、免版税和全额支付的许可,以使用、复制、许可、再许可(通过多层)、改编、分发、展示、公开展示、复制、传输、修改、编辑和以其他方式利用您提供给我们或与我们附属公司业务相关的内容副本、照片和肖像(如果有)。尽管有上述规定,但在房源终止或到期后,我们将不会继续显示该房源中显示的用户提供的内容。

 您授予我们和我们的关联公司注册版权和保护用户提供的内容的权利,包括图像、副本和通过房东/代理提供的房源内容,以防止未经授权的第三方可能会不时尝试通过未授权的电子或其他方式盗窃使用用户提供的内容。这包括但不限于代表您并以您的名义提起诉讼以寻求禁令救济以保护此类内容的权利。您同意出庭并协助我们保护此类受版权保护的内容免遭未经授权的再传播。

 您同意我们可以根据这些条款授予我们的所有权利给我们可能与之签约的一个或多个第三方,以展示房东/代理的全部或部分房源或以其他方式提供给与我们的业务相关的促销或其他服务。如果您在用户提供的内容中保留归属权、完整性或其他相关权利,您在此放弃主张这些权利或要求将个人识别信息用于与用户提供的内容相关的权利或其衍生作品,并确认您不反对我们或我们的关联公司发布、使用、修改、删除或利用用户提供的内容。 

  1. 客户支付的服务费和货币选择

 我们向在MetaHomes上预订房源并进行结账的客户收取服务费。服务费涵盖MetaHomes的使用,包括 24/7 用户支持等功能,并按总预订金额的波动百分比计算(可能包括也可能不包括额外费用和损坏押金)。根据客户和/或房东所在司法管辖区的法律,增值税可能会在服务费之外收取。收取的确切服务费将在预订时向旅客显示。客户和房东均确认预订后,将收取服务费。仅当客户根据房源提供的取消政策条款有权获得全额租金退款时,才会退还服务费。房东同意不鼓励或建议客户避免或规避 Metaworld 收取的服务费。

MetaHomes 显示美元价格,货币选择通常基于公开可用的货币汇率,并不保证是可用的最佳汇率。无论如何,您将支付的货币和确切金额将在结账时清楚展示。请注意,如果您使用的货币与您卡的货币不同,您的银行或卡提供商可能会向您收取外汇、交易或其他费用。 

  1. 社交媒体或第三方网站

如果MetaHomes提供的工具或服务允许我们访问或使用您提供给 Facebook 或其他第三方网站(以下统称“社交媒体网站”)的关于您的个人资料或其他信息,并且您决定使用此类工具或服务,您承认并同意:

  • 属于您的社交媒体网站配置文件一部分的信息或内容,您已将其指定为“公开”(或类似名称);
  • 根据这些条款,社交媒体内容将被视为用户生成的内容,我们在这些条款下对用户生成的内容拥有与您相同的权利和责任;
  • 如果社交媒体内容因某种原因被误分类为“公开”(或类似名称),或者不准确或您不同意,您同意与社交媒体网站合联系进行更改或解决争议并承认我们将无法为您提供追索权;
  • 您在社交媒体网站上的个人资料和帐户的操作将继续受此类社交媒体网站的条款和条件以及隐私政策的约束。
  1. 翻译和地图

如果由房东,代理或用户创建的用户的内容被翻译显示在MetaHomes或 Metaworld 关联公司的平台上,我们不能保证此类翻译的准确性或质量,用户对这样的翻译审查、验证和准确性负全部责任。MetaHomes上由 Mapbox 提供的地图受Mapbox 地图条款和条件的约束。链接:https://www.mapbox.com/legal/tos

  1. 侵权通知

我们尊重他人的知识产权,Metaworld 不允许、也不纵容或容忍在MetaHomes上发布侵犯他人版权的内容。Metaworld 将在适当的情况下终止一直侵犯他人版权的房东,代理或客户。如果您知道或怀疑MetaHomes存在侵犯版权的行为,请根据我们的 版权政策 通知我们。 

  1. 用户意见与反馈

用户可以随时向我们提交与我们的业务有关的想法或建议,例如关于新产品或改进产品或技术、网站或工具增强、流程、内容、营销计划或新产品名称的想法。我们没有义务审查它们。如果您选择提交想法、原创作品、建议或其他作品,则无论您以何种形式向我们提交,无论您就提交的内容向我们说、写或提供什么,以下条款均适用。本政策的唯一目的是避免在我们业务的部分(例如我们的产品、平台、网站、移动应用程序、技术或营销策略)与您提交的内容相似的情况下产生潜在的误解或争议。如果您向我们提供提交内容,则您同意: (1) 您提交的内容及其内容将自动成为 Metaworld 的财产,无需向您提供任何补偿;(2) Metaworld 可以出于某种目的使用或重新分发此类提交及其内容;(3) Metaworld 没有义务审查提交的内容;(4) 没有义务对提交内容保密。 

我们欢迎您就我们业务的领域提供反馈。如果您想向我们发送您的反馈,您可以通过我们在网站或者应用、工具中提供的意见反馈入口将其提交给我们。请仅提供有关MetaHomes和服务的具体反馈。请记住,我们不承担对您提供的反馈保密的义务,我们保留使用或披露此类信息的权利。

  1. 作为服务组成部分的软件

所有软件均为 Metaworld、Metaworld 的附属公司或指定第三方的版权作品。您对此类软件的使用受这些条款以及此类软件随附或包含的附加许可协议的条款的约束。如果本软件未附有附加许可协议,我们特此授予您有限的、个人的和不可转让的许可,允许您根据这些条款使用本软件查看和使用MetaHomes,不得用于其他目的。

仅根据此类软件随附的许可协议的条款对本软件进行担保(如果有的话)。明确禁止复制或复刻MetaHomes上提供的软件,除非在随附此类软件的许可协议中有明确规定。

  1. 链接至第三方网站

MetaHomes可能包含指向其他 Internet 站点、资源和MetaHomes赞助商的链接和指南。MetaHomes与其他第三方网站的链接由第三方维护,并不构成我们对第三方及其内容的认可。我们还可能提供工具以允许MetaHomes与第三方网站(例如社交媒体网站)之间的交互。我们不对此类第三方网站或资源承担责任,您在使用此类网站和资源时,我们建议您审查这些第三方网站和应用程序,并自行承担使用风险。

  1. 赔偿责任

任何情况下,Metaworld或其母公司、子公司、附属公司、高级管理人员、董事、顾问、代理和/或员工(统称为“Metaworld”),或在Metaworld网站上提供服务或工具的第三方提供商(统称为“第三方提供商”),均不对利润损失或间接的、后果性的、特殊的、附带的或惩罚性的损害赔偿负责,这些损害赔偿产生于、基于或源于(a)MetaHomes,(b)本条款, (C)由您或第三方违反这些条款,(D) 您或第三方使用我们提供的网站、工具或服务,或MetaHomes上第三方供应商提供相关的业务操作 (E)用户提供的内容 (F)MetaHomes和第三方网站之间的交互,包括但不限于某个社会媒体网站,MetaHomes上某个工具和/或服务(G) 用户之间的实际或尝试的通信或交易,包括但不限于付款交易(即使我们或第三方提供商收取与此相关的费用),即使我们已在每个事件中告知此类损害的可能性。这些限制和排除适用于损害是否由 (1) 违反合同、(2) 违反保证、(3) 严格责任、(4) 侵权、(5) 疏忽或 (6) 其他原因引起采取行动,在适用法律允许的最大限度内。

如果您对MetaHomes不满意,则您不同意本条款或与我们、第三方提供商或MetaHomes的用户就这些条款或MetaHomes有争议或索赔,那么您对我们的唯一和专属的补救措施是停止使用MetaHomes。  

  1. 免责声明

MetaHomes,包括在MetaHomes上提供或通过MetaHomes访问的所有内容、软件、功能、材料和信息,均“按原样”提供。在法律允许的最大范围内,对于MetaHomes上的内容或通过MetaHomes或软件使用的资料、信息和功能,产品或服务或超文本链接到第三方以及通过MetaHomes或其他链接的网站中的违反安全与传播相关的敏感信息,我们没有提供具体的陈述或保证,即使我们意识到此类违规行为。此外,我们明确否认明示或暗示的保证,包括但不限于非侵权、适销性、特定用途的适用性或准确性。我们不保证MetaHomes包含的功能或其中包含的资料或内容不会删除或没有错误,缺陷将得到纠正,或MetaHomes或提供MetaHomes的服务器没有病毒或其他有害组件。 您承认并同意,与MetaHomes之间的传输都不是保密的,并且您的通信或用户提供的内容可能会被其他人阅读或拦截。您承认并同意,通过向我们提交通信或用户提供的内容以及通过在MetaHomes上发布信息(包括房源信息),您和我们之间除了这些条款之外没有建立机密、受托、合同默示或其他关系。

您确认并同意,您不会要求我们或第三方提供商对用户提供的内容(包括但不限于其翻译)负责,并且您承认并同意我们不是MetaHomes用户之间的租售交易或其他交易中的一方。我们无法控制且不保证(除了可能在MetaHomes上提供的保证)交易的安全性、出租房源、出售房源MetaHomes上提供的房源或其他内容的真实性或准确性。 

您承认,我们显示的特定目的地或房源信息,我们不代表或保证前往这些目的地没有风险,也不对前往目的地的损害承担责任。 

  1. 争议与索赔

如果您与MetaHomes的一个或多个用户(包括但不限于用户之间关于交易或用户提供的内容的争议)或第三方供应商或可能与MetaHomes链接、从MetaHomes连接或以其他方式与MetaHomes交互的第三方网站发生争议,包括但不限于社交媒体网站,您在此同意永久免除Metaworld成员的责任也就是代理人、董事、高级职员、雇员以及所有其他相关人员或实体不承担任何形式的权利、索赔、投诉、要求、诉讼理由、程序、责任、义务、法律费用、成本和任何性质的支出,无论是否已知,这些都是现在或以后因此类纠纷和/或您对MetaHomes的使用而引起的、与之相关的或与之有关的事项

因您使用MetaHomes或我们在MetaHomes进行的业务(包括但不限于您与其他用户或第三方之间的潜在或实际沟通、交易或争议),由您或您的代表或其他用户使用您的帐户发布内容到MetaHomes上、使用第三方提供的工具或服务,或使用我们提供的工具或服务与第三方互动,包括但不限制社会媒体网站,或您违反这些条款或关于您的陈述、保证、契约而产生的所有责任和费用的损害,您在此同意赔偿、辩护并Metaworld的每个成员(合称“受偿方”)做出赔偿,包括但不限于律师费用和成本。贵方应在合理要求的情况下全力配合索赔的抗辩。 

我方保留权利对贵方须赔偿的事项进行独家辩护和控制,且贵方在任何情况下均不得在未经我方书面同意的情况下决定事项。  

  1. 司法管辖区和管辖法律

MetaHomes由Metaworld Technology FZ-LLC 拥有和控制。本协议或以及由此产生或与之相关的非合同权利或义务受迪拜酋长国适用的阿拉伯联合酋长国法律管辖并依其解释。针对您或第三方因使用服务而产生或与其相关的所有合同和非合同纠纷,您在此同意仲裁地或法定地点均位于迪拜国际金融中心(DIFC),且认可该等法院诉讼程序的公正性和便利性。您同意,您向MetaHomes 提起的因服务产生或与其相关的索赔必须在位于迪拜酋长国并拥有对事务管辖权的法院进行审理和解决。本条款不限制 MetaHomes 在其他具有有效管辖权的法院对您提起诉讼的权利。在您的居住国家/地区允许的最大范围内,本条款应予适用。

  1. 适用于在线预订的附加服务条款

除了受此处规定条款的约束外,用户和房东使用MetaHomes以及第三方提供商提供的其他工具,使得用户能够在MetaHomes上在线预订和/或支付房源租赁费用(统称为“预订服务”)也受以下条款的约束,这些条款是对与使用MetaHomes有关的其他条款的补充。此外,如果此类预订服务包括第三方提供商提供的付款或其他服务,则此类服务受此类第三方提供商的附加条款和条件以及隐私政策的约束。

我们提供预订服务来管理查询、报价和房源租赁,并允许支付与租赁相关的款项。请仔细阅读以下条款以及第三方提供商的条款和条件。如果您不同意这些或此类第三方提供商的条款,则您无权从我们的预订服务获取信息或以其他方式继续使用我们的预订服务。未能按照以下使用条款使用我们的预订服务可能会使您受到严厉的民事和刑事处罚以及其他责任。

通过采用租赁协议作为预订服务的一部分或以其他方式展示租赁相关的条款作为在线预订流程的一部分(包括我们可能要求的此类条款),客户和房东均同意租赁协议中规定的条款和条件,或在预订过程中显示的其他此类条款(包括但不限于取消退款政策),在用户表示接受预订起生效。您在此承认并同意(1)您对该等条款和条件负全部责任,(2)任何一方使用的租赁协议,其风险和费用均由其自行承担,(3)预订服务或本条款中不包含任何内容可替代律师的建议,(4)在此建议您找当地法律顾问在必要时准备租赁协议,以确保遵守当地法律及其特殊情况,并在必要时修改租赁协议,以准确表述房源、规则、特征等。

  1. 通用

如欲提出问题或索取联系方式,用户可以通过 MetaHomes中载明的联系方式联系我们。

您也可以按下列地址写信给我们:

Unit no G02, Bldg15, Dubai Internet City, Dubai, UAE

当我们需要向您发送通知时,它将发送到您在注册或预订或预约或查询过程中提供给MetaHomes的电子邮件地址,或稍后在您的帐户中更新(如适用)。除非发送方被告知电子邮件地址无效,否则在收到电子邮件或发送电子邮件后 24 小时视为通知已发出。或者,我们可能会通过挂号信、预付邮资和要求的回执向您发送通知。在给实际地址发送通知三天后或给电子邮件地址发送通知一天后,将视为通知已发出。 

我们可能随时更改、暂停或终止MetaHomes,包括MetaHomes的功能、数据库或内容的可用性。我们还可能对某些功能或服务施加限制,或限制您访问部分或整个平台,恕不另行通知或承担责任。本条款版本于条款顶端的「最后更新日期」生效。我们保留随时自行决定修改全部或部分条款的权利。修改的通知将通过这些条款顶端的「最后更新日期」的指示发布在MetaHomes上,并将立即生效。

我们还保留自行决定不时提供独有条款和条件的计划、产品或服务的权利,这些服务条款独立于这些条款,并且可能在某些方面取代或补充这些条款。在这种情况下,您对MetaHomes的此类特殊程序的使用受这些条款以及此类程序、产品或服务的条款和条件的约束。就用户同意不同或相互冲突的条款和条件,我们保留权利但不承担义务。除非我们明确同意,否则此类条款和条件均不可强制执行。

 对预订的房源收取的预订费率和费用(包括佣金)在用户或房东预订或续订或注册房源时确定(如适用)。此类费率和费用如有更改,恕不另行通知或批准。MetaHomes保留随时变更服务费的权利,并将在变更生效前向用户提供关于费用变更的通知。此类费用变更将不影响费用变更生效日期前的预订。

房东注册房源时提供的产品和服务类型(包括其功能、条款和操作)以使用和/或购买时显示的描述为准。如有更改,恕不另行通知或批准。我们进一步保留随时提供额外产品、服务或功能购买的权利。 

 我们不会单独归档MetaHomes每个用户输入的条款。请在您的个人计算机上打印和/或保存下载的条款副本以供记录。由于有用户违反这些条款或对MetaHomes的其他未经授权的使用,我们可能会立即终止用户对MetaHomes的访问或使用。但是,我们不保证我们将对所有违反这些条款的行为采取行动。我们未能就您或其他人的违规行为立即采取行动并不意味着我们放弃对此类违规行为或其他违规行为采取行动的权利。

本条款与所有附加条款、政策一起构成您与我们之间的完整协议,约束您与我们之间的服务关系,并取代和取消之前关于服务的所有协议,承诺,保证,陈述和谅解(无论是书面形式还是口头的)。

 

适用于房东的附加服务条款

除了受上述条款的约束外,在MetaHomes打广告的房东还受以下条款的约束,这些条款是对与购买或更新房源有关的其他条款的补充。

  1. 房东资格与房源信息的真实性要求

 我们的服务只能由可以根据适用法律订立具有法律约束力的合同的房东使用。如果您注册为商业实体,则表示您有权使该实体受这些条款的约束。每位房东声明并承诺,在房东注册MetaHomes期间提交给我们和MetaHomes的所有信息均属真实和正确。每位房东同意会及时向MetaHomes提供信息,方法是按照上文中提及的联系方式联系我们。 

 为了在MetaHomes上传列出房源,房东必须遵守Metaworld 市场标准。这些标准概述了某些要求,包括但不限于:

  • 房东必须在其房源上标注准确的预订日历;
  • 房东必须在收到预订请求后 24 小时内做出答复,回应客户的所有预订请求;
  • 房东必须回应并接受与客户体验相关的查询和预订请求;
  • 禁止房东取消一定数量的已接受预订。
  1. 其他房东代表

房东声明并承诺: (1) 拥有和/或有所列房源所有必要的权利和权力提供出租业务;(2) 不会违反相关租赁协议随意地扣留租赁押金;(3)如实描述出租房源,告知出租房源的重大缺陷或重大信息,并将应要求或不时审查房源内容和位置,或地理描述,以确保其准确无误;(4) 不会无故拒绝访问所列房源。 此外,依据其中一项担保或保证程序, Metaworld自行决定对客户因房东的行为而造成的损失进行赔偿,Metaworld保留向房东追索已支付或分摊的损失金额的权利。 

应我们的要求,每位房东同意立即向我们提供此类个人身份证明,与房源相关的条件、位置或便利设施准确描述的证明,以及MetaHomes上列出的房源的所有权证明,以及/或列出房源的授权证明。如果您是列出房屋或公寓的租户,请在列出房源之前参阅您的租赁合同或租约,或联系您的房东,以确定您的租约或合同是否包含会限制出租您的房间、房屋或公寓的限制条款。 

  1. 出现在搜索结果中

我们不能保证您的房源会以哪种特定的顺序出现在MetaHomes的搜索结果中。搜索顺序将根据各种因素波动,例如搜索参数、预订等级、房源质量、日历更新频率、客户偏好、房东响应时间、预订历史、在线预订能力、是否符合发布房源实践要求,以及我们可能认为对用户体验很重要的其他因素(推荐匹配”)。特定搜索结果中的房源外观或顺序也可能因特定客户使用的搜索条件而异。我们保留应用各种搜索算法或使用方法来针对特定客户的体验和整个市场优化推荐匹配结果的权利。不保证在第三方网站上分发的房源以特定顺序显示在此类第三方网站上。为了优化房东和客户的搜索体验并改进最佳匹配流程,Metaworld保留不时进行测试的权利,这些测试将在持续时间上有所限制,但可能会改变我们显示列表和搜索结果的方式。

  1. 房东发布内容的要求

房东提交的所有内容和副本编辑均须通过我们的审核和批准。我们保留对发布我们自认为不符合这些条款或我们无法接受的内容的权利。但是,我们不承担审查内容的责任,对于因副本、属性、内容和/或照片的设计或定位或对由房东提交的内容、照片或副本所做的更改而造成的损失或损害,我们不承担责任。所有内容必须符合这些条款和我们的内容指南。我们保留以非实质性方式编辑提交给MetaHomes的内容的权利,仅是为了确保内容符合我们的内容指南或格式要求。房东有责任审查并确保MetaHomes上显示的内容都符合房东的预期。

  1. 适用于代理的附加服务条款

您保证并声明您拥有代表您的关联公司签订合同的全部权力、能力和授权以及所有必要的执照、许可和准许。您还理解并同意,您和您的关联方对您在本条款下作出的承诺承担连带责任。您将:

  • 提供我们要求的所有文件,以证明您代表房源所有人行事的权力(包括但不限于授权书);
  • 拥有所列在线房源的营销权和租售权。
  • 仅宣传目前可在阿拉伯联合酋长国或您在其他国家/地区待租待售的房源;
  • 持有阿拉伯联合酋长国、其他国家或其他地区、酋长国、省、州的房地产代理人、酒店公寓或房地产开发商的现行执照
  • 保证在未经我们事先书面同意的情况下,您不会在其他文件(包括促销或销售文件)或MetaHomes以外的网站上制作、安排或授权插入对我们或我们网站的引用;
  • 遵守与电子交易和商业相关的所有适用法律;
  • 遵守与房地产有关或对您、我们、服务或本条款的标的具有管辖权的相关当局(联邦、地方、地区、领土、自由区、市政、部委和政府)发布的指南和准则;
  • 在您访问或使用服务时,遵守所有适用法律;
  • 在房源出租或出售后, 您将下架该房源,以便它不再显示在MetaHomes上;
  • 有权推销房源信息,并且您在您的房源列表中对于一套房源您仅可列出一次;
  • 持有使用、展示、复制、发布内容所需的所有必要许可、授权和准许,并有能力、权限和权利授予我们该内容的许可;
  • 不得以损害、诽谤或贬损的方式或以可能使我们或我们的董事或员工名誉扫地的方式使用我们的名称或我们的徽标、商标或服务标志,您也不得滥用或污损(或允许被滥用或污损)提供给您的服务;
  1. 发布的照片

照片应以出租房源或出售房源为主要拍摄对象,未经儿童或成人的法律同意,不得包括可能侵犯其隐私权、知识产权(包括但不限于版权)或第三方的其他权利的信息或图像。我们保留不展示或删除我们自行判断不符合这些条款或在其他方面无法接受的照片的权利。

向我们提交照片,房东/代理声明并保证 (a) 其拥有所有知识产权(包括但不限于所有版权),(b) 照片中的人已同意其肖像在MetaHomes上的在线广告中显示,(c) 照片准确和符合房源主题,并且不会以误导该照片观看者的方式进行更改,以及 (d) 如因对所提交的照片进行虚假陈述,或因使用照片侵犯了另一方的版权而提出的索赔,将对MetaHomes和Metaworld的成员进行赔偿并使其免承担责任。

房东/代理有责任获得使用、张贴和授予其房源中所有照片和其他材料的所有许可。房东/代理保证其为该等资料的版权拥有人,或已获该等资料拥有人授权授予本公司所载权利,并同意向MetaHomes提供可能要求的证明该等权利的证明。每位房东/代理同意,我们可以全部或部分复制该房东/代理提供的摄影材料,用于宣传该房东/代理的房源或MetaHomes账号。 

  1. 使用我们的商标或徽标

在没有事先书面授权的情况下,房东/代理可以以有限的方式使用我们的商标或徽标。以下是一般准则。通常,您可以在其他允许的通信中描述房源时提及MetaHomes 或我们的关联网站的名称。例如,您可能会说“在 MetaHomes 上查看我的度假出租屋”,“我在 MetaHomes 上出租房源”或“我在 MetaHomes 上出售房源”。但是,您不得以某种方式提及MetaHomes或我们的关联公司,从而使他人相信您的公司、物业、房源、或网站是由MetaHomes或我们的关联公司赞助、关联或认可的。例如,您不能说“MetaHomes 赞助的度假出租屋,”或将您的房源描述为“MetaHomes 最佳的度假出租屋”或“MetaHomes的出售房”。未经我们事先书面授权,您不得在其他度假屋租赁或房地产网站上使用 MetaHomes 名称或我们关联公司的名称。

MetaHomes 名称和徽标以及 Metaworld和我们的附属公司的名称和徽标、整体评分以及服务上显示的其他所有产品或服务名称或标语,均属于Metaworld 和/或其供应商或许可方的注册和/或普通法商标。我们通常不允许使用我们的名称和徽标,除非上述内容或事先获得我们的书面授权。 

  1. 超文本链接

 我们保留对从房东/代理主页或者商品页上链接到其他网站的超文本链接或网址的权利,并在不另行通知的情况下删除链接或网址。此外,我们保留随时对超文本链接收费的权利。

  1. 房源标识的唯一性

每个列出的房源信息必须与一个单独的、唯一的房源有关,除非你购买的房源套餐明确允许可以替换房源。这意味着:

  • 未经我们同意,不得将上传的房源替换为其他房源。如果房源经理的房源合同已终止,但是房东/代理按照我们的要求提供了充分的证据,并填写了我们可能要求的其他表格,我们可能会酌情批准请求。替换房源的挂牌类型和期限应与原挂牌房源的类型和期限相同(即期限不会超过原期限)。如果房东/代理提交对现有房源的更改,如果获得批准,这可能会使房源成为另一个属性的房源,那么我们有权终止房源,并且可以自行决定扣留相关先前存在的房源费用作为违反此条件的补偿。
  • 该房源不能仅是特定区域内的房源示例。每个房源详情页中只能出现一个房源,除非它是具有多个出租单元的房源并且购买了额外的房源。如果房源中描述了不止一处房源,我们保留修改副本或删除房源的权利,并且我们可以自行决定扣留与此类不合规房源相关的费用,作为违反此条件的补偿。
  1. 支付方式要求与银行和信用卡费用

房东不得要求房客邮寄现金,或使用即时现金电汇服务(如西联汇款或速汇金)支付全部或部分房源租赁交易的费用。违反本条款或可能在MetaHomes上发布的其他不允许的付款方式的行为都可能导致MetaHomes上不合规房源的封禁,恕不另行通知房东且不予退款。我们可能不定时检查用户进行的可能涉及未经授权的支付方式或欺诈的支付方式的交易。理想情况下,我们希望能够帮助用户规避此类交易,但我们不承担这样做或告知用户此类实际或可疑活动的责任或义务。

 用户的银行或信用卡机构可以征收某些费用或收费,包括但不限于与房源租赁有关的海外交易费用。用户有义务查看与其银行或信用卡机构就此类费用达成的协议。

您同意您在访问或使用MetaHomes在线支付服务时不会故意提供虚假信息。您还同意您不会伪造、编造或以其他方式篡改您在线支付服务中收到的电子邮件信息。为确保您在线支付服务时的全部合法权益和安全,请避免通过第三方或使用非本人名义的信用卡支付服务费用。如果与卡主发生争议,我们将根据阿联酋2006年关于 "打击信息技术犯罪 "的第(2)号联邦法律第10条和第11条,对此次服务付款中受益的个人/团体或公司依法判处监禁和罚款。

  1. 适用于房源的附加条款

所有预付费的房源都需要在线预订和付款。第三方提供商提供的在线支付受此类提供商的条款和条件以及隐私政策的约束。

所有预付费预订的房源都需要设置合理的取消政策,此类取消政策的要求将通过房源详情显示。

  1. 向第三方网站发布房源

 为了使房东/代理能够扩大分销其房源,我们可能会提供您的房源信息和内容,或以其他方式在第三方网站上发布您的房源。附加条款和条件可能适用于此类发布,我们可能会通过您的MetaHomes账户或电子邮件通知您。

  1. 终止上市和其他补救措施

如果房东/代理向MetaHomes或我们的数据库提交虚假信息,不遵守当地的租售法规,并在其社区中造成影响,滥用MetaHomes或我们的在线系统或严重违反这些条款,我们保留限制房东/代理使用MetaHomes、暂停房东/代理房源搜索和/或立即终止此类房源的权利。此外,如果我们知道或收到用户或其他第三方关于房东/代理房源或租售行为的投诉或相关投诉,我们将决定是否立即从MetaHomes上删除该房东/代理房源(例如,但不限于,如果房东在同一日期为多名房客重复预订了同一处房源,或从事我们认为具有欺骗性的行为, 如果我们确定或怀疑该房东与支付相关的做法或程序不安全、不合法或在其他方面不适当,或如果我们收到投诉,认为房源的内容侵犯了第三方的权利)),我们也可能会立即终止该房东/代理的房源或预订,恕不另行通知且不予退款。我们不承担调查投诉的责任。最后,如果成员辱骂或冒犯 Metaworld的员工或代表,我们保留立即终止该成员的房源或预订而不退款的权利。

 除了保留终止房源的权利外,Metaworld 保留对违反条款或滥用MetaHomes的行为做出回应的所有权利,包括但不限于在搜索结果中隐藏房源,将房东/代理标记为“非认证用户”,以及删除或更改可能是虚假或误导性的信息。

 此外,您同意就第三方因以下原因而产生的索赔、诉因、要求、恢复、损失、损害赔偿、罚款、处罚或其他种类或性质的成本或开支(包括但不限于合理的法律和会计费用),并为Metaworld、其关联公司及其管理人员、董事、员工和代理进行辩护和赔偿:

  • 您违反这些条款或此处引用的文件;
  • 您违反法律或第三方的权利;
  • 您对MetaHomes的非正常使用。

 

Terms and Conditions

Last Updated: February 20, 2023

By using or accessing MetaHomes.net, any top level domain(includes subdomain) of MetaHomes.net, any mobile application for MetaHomes.net or any other website operated by us on which these Terms and Conditions are posted via a link or otherwise (each referred to herein ”MetaHomes”), you acknowledge and agree that you are subject to the following terms and conditions. MetaHomes is registred in Dubai, so your access to MetaHomes and obtain the information, facilities, products or services offered through MetaHomes shall be governed by the Law of the United Arab Emirates (UAE) and you shall submit to the exclusive jurisdiction of the UAE Courts. Please read these Terms carefully, as they contain important information about legal rights and the limitations of those rights, as well as information about applicable law and dispute jurisdiction. If you do not fully agree to these Terms and any other terms and conditions of MetaHomes, you are not authorized to access or otherwise use MetaHomes. If you wish to terminate these Terms, you may close your MetaHomes account at any time and no longer access or use the services.

MetaHomes is operated by Metaworld Technology FZ-LLC. Unless otherwise specified, the entity controlling MetaHomes you are accessing is referred to herein as “Metaworld,” “we,” “us” or “our”. The term “you“ or “users” refers to the user visiting MetaHomes, renting a property, selling a property and/or requesting a reservation/booking on MetaHomes. You should read through all the Terms carefully. The Terms constitute a legally binding agreement between you and Metaworld. You are not authorized to use MetaHomes unless you are at least 13 years of age (A higher age requirements in some jurisdictions) and able to enter into legally binding contracts. We do not knowingly collect the information of anyone under the age of 13. If you arrived on MetaHomes after having been re-directed or otherwise clicking on another website, you agree that these Terms shall govern your use of MetaHomes.

  1. Uses of Services.

We urge all users to be responsible about their use of MetaHomes and any transaction entered into as a result of either listing a property, renting a property, or selling a property. We do not own, nor can we contract for, any property (each referred to herein as a “property”) listed on MetaHomes. MetaHomes provides an on-line marketplace to allow homeowners or property managers (each, a “Host”), or agents or brokers (each, a “Agent”) who advertise on MetaHomes to offer for make a booking, rental or purchase to potential travelers, renters, or purchasers (each, a “Guest”). “Host” may also include property owners or managers who originally advertised their properties on another website and their listings have been redistributed on MetaHomes. We also may offer online booking, reservation, or other tools or services to allow users to communicate with each other and enter into rental/purchase agreements or other transactions. 

We are not a party to any rental/sale or other agreement between users. This is true even if MetaHomes allows you to book a rental, buy, rent or sell the property, or provides other ancillary products or services, as MetaHomes may facilitate booking a rental or other tools, services or products, but we are not a party to any rental or other agreement between users. As a result, any part of an actual or potential transaction between a guest and a host/agent, including the quality, condition, safety or legality of the properties advertised, the truth or accuracy of the properties (including the content thereof or any review relating to any guest or property), the ability of hosts to rent a vacation property, the qualification of agents to sell a property, or the ability of guests to contract for properties are solely the responsibility of each user. You acknowledge and agree that you may be required to enter into one or more separate agreements, waivers or terms and conditions before making a booking or purchasing a product or service and Metaworld or one of its affiliates may place additional restrictions on your booking, product or service. 

Users agree that they are responsible for, and agree to abide by, all laws, rules and regulations applicable to their use of MetaHomes, their use of any tool, service or product offered on MetaHomes and any transaction they enter into on MetaHomes or in connection with their use of MetaHomes.

Hosts/Agents further agree that they are responsible for and agree to abide by all laws, rules, ordinances, or regulations applicable to the listing of their rental property/sale of property and the conduct of their rental/sale business, including but not limited to any and all laws, rules, ordinances, regulations or other requirements relating to taxes, credit cards, data and privacy, permits or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. Please be aware that, even though we are not a party to any rental/sale transaction and assume no liability for legal or regulatory compliance pertaining to rental/sale of properties listed on MetaHomes, there may be circumstances where we are nevertheless legally obligated to provide information relating to your listing in order to comply with requests from governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with such obligations in our sole discretion.

Hosts/Agents who accept credit card, banking or other payment information from guests agree to properly handle and safeguard all such information in accordance with applicable legal and regulatory requirements and best practices.

Although most transaction is completed successfully, there are certain risks existing. We urge guests to research the location they wish to visit and to review prohibitions, warnings, announcements and advisories issued by local government before booking/rental/purchase. Information may be found at official website of local government.

While we do take certain measures with a goal to assist users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions. When we provide warnings or messages to users about any such activity, we do not warrant that such messages are accurate or that such messages will reach any or all users they should have reached in a timely manner or at all or that such messages or measures will prevent any harm or otherwise have any impact. 

  1. Limited License to Use MetaHomes 

Users are granted a limited, revocable non-exclusive license to access MetaHomes and the content and services provided on MetaHomes solely for the purpose of advertising a property, searching for a property, purchasing or researching (for the purpose of inquiring about purchasing) any of the products or services offered on MetaHomes, participating in an interactive area hosted on MetaHomes or for any other purpose clearly stated on MetaHomes, all in accordance with the Terms. Any use of MetaHomes that is not for one of these purposes or otherwise in accordance with the Terms or as otherwise authorized by us in writing is expressly prohibited.

  1. Unauthorized Uses of MetaHomes

The license to use MetaHomes only extends to the uses expressly described herein. The license to use MetaHomes granted to users in these Terms does not include any right of collection, aggregation, copying, scraping, duplication, display or any derivative use of MetaHomes nor any right of use of data mining, robots, spiders or similar data gathering and extraction tools without our prior written permission; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines that use tools to gather information for the sole purpose of displaying hyperlinks to MetaHomes, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file.

 “General purpose internet search engines” do not include a website or search engine or other service that provides classified listings or property rental/sales advertisements, or any subset of the same or which is in the business of providing property rental/sales services or other services that compete with us.

Unauthorized uses of MetaHomes also include, without limitation, those listed below. You agree not to do any of the following, unless otherwise previously and specifically agreed to by us:

  • Any commercial use of MetaHomes or any content on MetaHomes, other than by hosts/agents in good standing, or by hosts/agents under a valid license to software offered on MetaHomes
  • Any use of MetaHomes or the tools and services on MetaHomes for the purpose of booking or soliciting a rental/sale of a property other than a property listed on MetaHomes;
  • Copy, reproduce, upload, post, display, republish, distribute or transmit any part of the content in any form whatsoever;
  • Reproduce any portion of MetaHomes on your platform or otherwise, using any device including, but not limited to, use of a frame or border environment around MetaHomes, or other framing technique to enclose any portion or aspect of MetaHomes, or mirror or replicate any portion of MetaHomes;
  • Deep-link to any portion of MetaHomes without our express written permission;
  • Modify, translate into any language or computer language or create derivative works from, any content or any part of MetaHomes;
  • Reverse engineer any part of MetaHomes;
  • Sell, offer for sale, transfer or license any portion of MetaHomes in any form to any third parties;
  • Use MetaHomes and its inquiry or booking functionality other than to advertise and/or research rentals/sales, to make legitimate inquiries to our hosts/agents or any other use expressly authorized on MetaHomes;
  • Use MetaHomes to post or transmit information that is in any way false, fraudulent, or misleading, including making any reservation, purchase, rent, sell, or inquiry under false pretenses, or taking any action that may be considered phishing or that would give rise to criminal or civil liability;
  • Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, indecent, inflammatory, sexually explicit, pornographic, profane material or gamble;
  • Violate, plagiarize or infringe the rights of us or third parties including, without limitation, copyright, trademark, patent, trade secrets, rights of publicity or privacy or any other intellectual or proprietary rights;
  • Use or access MetaHomes in any way that, in our sole discretion, adversely affects, or could adversely affect, the performance or function of MetaHomes or any other system used by us or MetaHomes.

If you are aware of, or experience, any content, activity or communication through or in connection with MetaHomes that appears to be in violation of the above restrictions, or in violation of any other provision of these Terms, we ask that you please inform us by contacting us as set forth under “Contact Us,“ below.

  1. Copyright Notice of MetaHomes

MetaHomes and all content and information on MetaHomes are protected by copyright as a collective work and/or compilation, under applicable Emirate of Dubai and international copyright laws and conventions and database rights. You agree to abide by any and all copyright notices, information or restrictions contained in or relating to any content on MetaHomes. Copying, storing or otherwise accessing MetaHomes or any content on MetaHomes other than for your personal, noncommercial use (other than in accordance with a valid listing) is expressly prohibited without prior written permission from us. As part of the rental/purchase inquiry or reservation/rental/purchase process, for your own personal, noncommercial use and not for further distribution, you may download, display and/or print one copy of any portion of MetaHomes, and you may not modify anything.

  1. Usage and Protection of Data

 When you provide your e-mail address, name or other information to us in connection with your use or access to MetaHomes, any service or tool provided on MetaHomes or otherwise, you agree to allow MetaHomes and its affiliated websites to add your e-mail address, name or other information provided to our database of users. You may receive one or more promotional e-mails from either MetaHomes or a website of Metaworld’s affiliates. You are welcome to opt not to receive such promotional e-mails from MetaHomes or such affiliates’ websites at any time. Please review our Privacy Policy for more information regarding our email and other data collection practices and safeguards, and how to opt not to receive such emails. Your use of MetaHomes signifies your acknowledgment of, and agreement with, our Privacy Policy. We adhere to strong principles of privacy. You agree that we may access and use your user-contributed content in accordance with these Terms or our Privacy Policy and we agree that we will only disclose your user-contributed content in accordance with these Terms and our Privacy Policy. 

  1. Identity Verification

User verification on the Internet is difficult and we cannot, and do not assume any responsibility for, the confirmation of each user's purported identity. We encourage you to communicate directly with a guest, agent, or host through the tools available on MetaHomes, though even this does not assure you of the identity of the person with which you are communicating. We further encourage you to take other reasonable measures to assure yourself of the other person’s identity and, for guests, of the property and relevant details of your booking, proposed booking, rental or purchase.

You agree to (i) keep your password and user ID for both your account with MetaHomes and your email account secure and strictly confidential, providing it only to authorized users of your accounts, (ii) instruct each person to whom you give your user ID and password that he or she is not to disclose it to any unauthorized person, (iii) notify us immediately and select a new user ID and password if you believe your password for either your account with MetaHomes or your email account may have become known to an unauthorized person, and (iv) notify us immediately if you are contacted by anyone requesting your user ID and password. Further, if we suspect any unauthorized access to your account, upon our request, you agree to promptly change your user ID and password and may take any other reasonably related action as we request.

We discourage you from giving anyone access to your user ID and password for your account with MetaHomes and your email account. However, if you do give someone your user ID and password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account with MetaHomes and/or your email account, even those transactions that are fraudulent or that you did not intend or want performed.  

EACH USER ACKNOWLEDGES AND AGREES THAT: (1) NEITHER METAWORLD NOR ANY OF ITS AFFILIATES WILL HAVE ANY LIABILITY TO ANY USER FOR ANY UNAUTHORIZED TRANSACTION MADE USING ANY USER’S ID OR PASSWORD; AND (2) THE UNAUTHORIZED USE OF YOUR USER ID AND PASSWORD FOR YOUR METAWORLD ACCOUNT OR YOUR EMAIL ACCOUNT COULD CAUSE YOU TO INCUR LIABILITY TO BOTH METAWORLD AND OTHER USERS. 

Further, we may, without notice to you, suspend or cancel your listing at any time, or temporarily or permanently deactivate your account with MetaHomes even without receiving notice from you if we suspect, in our sole discretion, that your account with MetaHomes or your email account is being used in an unauthorized or fraudulent manner. 

  1. Communications of Users

You agree that, with respect to other users' personal information that you obtain directly or indirectly from or through MetaHomes or through any related communication, transaction or software, we have granted to you a license to use such information only for: (i) Related communications that are not unsolicited commercial messages, (ii) using services offered through MetaHomes, and (iii) inquiring about or otherwise facilitating a financial transaction between you and the other user related to the purpose of MetaHomes (such as inquiring about or booking a property or charging a personal credit card). Any other purpose will require express permission from the user. You may not use any such information for any unlawful purpose or with any unlawful intent. 

In all cases, you must give users an opportunity to remove their information from your address book or database or other records and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this provision, may you disclose personal information about another user to any third party without the consent of the other user. You agree that other users may use your personal information to communicate with you in accordance with this provision. Further, you agree that you will protect other users’ personal information with the same degree of care that you protect your own confidential information (using at minimum a reasonable standard of care), and you assume all liability for the misuse, loss or unauthorized transfer of such information.

We do not tolerate spam or unsolicited commercial electronic communications of any kind. Therefore, without limiting the foregoing, you are not licensed to add a MetaHomes user, even a user who has rented/purchased a property from you or to you, or an agent, to your mailing list (email or physical mail) without the user's express consent. You may not use any tool or service on MetaHomes to send spam or unsolicited commercial electronic communications of any kind or in any other way that would violate these Terms. 

In case you intend to solicit or contact our Users by obtaining their email or phone numbers from our Website, we may report this behavior to the relevant authorities. Please note that the UAE Cybercrimes legislation carries significant penalties including imprisonment. So they may decide to prosecute you under the relevant UAE laws.

 

  1. Users’ Reviews

We have no duty to pre-screen content posted on MetaHomes by hosts, agents, guests or other users, whether directly contributed by the user or contributed by us or a third party on behalf of the user (including, without limitation, property listings, reviews of a property/agent or a guest, participation in an interactive community or user space (each an “Meta-space”) or any other content provided by a user to MetaHomes), (collectively, “user-contributed content”). We are not responsible for user-contributed content. “User-contributed content” also includes information that a user or any other person provided to a third party website or mobile application that is then provided to MetaHomes by a tool we offer or any other exchange of user-contributed content we have authorized.

We reserve the right to decline to permit the posting on MetaHomes of or to remove from MetaHomes any user-contributed content that fails to meet our Content Guidelines, which are incorporated by reference into these Terms, any other guidelines posted on a MetaHomes or if it otherwise violates these Terms, each as determined in our discretion. We may also remove user-contributed content if it is brought to our attention, such as by notice given to us by a user or any third party that any part of these Terms, or any other requirements governing the posting of such content, have been apparently breached in respect of such content, as determined in our discretion. Finally, we reserve the right, but do not assume the obligation, to edit a property content or user-contributed content in a non-substantive manner solely to cause the content to comply with our Content Guidelines or formatting requirements or to provide services to hosts to create or improve listings (such as translation services), in accordance with information we have about the property listed. Users remain responsible for reviewing their user-contributed content to ensure it is accurate and not misleading.

You agree that user-contributed content does not contain any of the following (as determined by us in our discretion):

  • infringe anyone's rights, including but not limited to copyright and rights of publicity and privacy, violate the law or otherwise be inappropriate; 
  • include personal information of another that can be used to identify or contact any person;
  • include unsolicited promotional content, advertising, political campaigns, contests, raffles or solicitations;
  • be unrelated to MetaHomes, business service, product or Meta-space where the content is submitted;
  • be false, illegal, misleading, libelous, defamatory, obscene, pornographic, indecent, vulgar, enticing, harassing (or promoting harassment of others), threatening, invading privacy or image rights, abusive, inflammatory, fraudulent or otherwise offensive content;
  • Distort your relationship with a person or entity (including MetaHomes) by impersonating a person, entity, or otherwise;
  • Include leading into virus infection and damage data or other harmful, destructive or interfering files.

All property listings on MetaHomes are the sole responsibility of the host or agent and we specifically disclaim any and all liability arising from the alleged accuracy of the listings, reviews or any alleged breaches of contract on a user's part. Hosts/Agents are solely responsible for keeping their property information up-to-date on MetaHomes, including, but not limited to, any and all representations about any property, its amenities, location, price and its availability for a specific date or range of dates. We do not represent or warrant that any of the copy, content, property reviews, property location, suitability, pricing or availability information published on MetaHomes is accurate or up-to-date even in the case where guests have searched for specific dates or types of properties. 

We also may from time to time create new descriptions or otherwise change the location or geographic descriptions we use to identify properties in their listings and search results. Consequently, we may change the location or geographic description associated with any property listing at any time without notice. However, we assume no responsibility to verify property listing content or the accuracy of the location. Hosts/agents are solely responsible for ensuring the accuracy of location, geographic and other content and agree to promptly correct (or contact us to correct) any inaccuracy and guests are solely responsible for verifying the accuracy of such content and descriptions.

All other user-contributed content is the sole responsibility of the user who contributed such content, whether such user contributed the content directly or through a third-party website. Users are solely responsible for their user-contributed content and we specifically disclaim all liability for user-contributed content. The user represents and warrants that the user owns or otherwise controls and has all necessary legal rights to the user’s submission and the name or other identifier used in connection with such submission including, but not limited to, all the rights necessary to provide, post, upload, input or submit the user-contributed content. We reserve the right to request a proof of ownership or permission, and to refuse to post user generated content without such proof or if such proof is, in our sole discretion, insufficient.

By submitting or authorizing user-contributed content, you grant to us and our affiliates a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free and fully paid-up license to use, copy, license, sublicense (through multiple tiers), adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the copy, the photographs and the likenesses (if any) of any of your user-contributed content, in connection with our business or the business of our affiliates. Notwithstanding the foregoing, following the termination or expiration of a property listing, we will not continue to display the user-contributed content that was displayed in such listing.

You further grant us and our affiliates the ability to register copyright in and protect the user-contributed content, including the images, copy, and content available via any host/agent’s listing, from the unauthorized use of the user-contributed content by unaffiliated third parties who may, from time to time, attempt to pirate such information via electronic or other means. This includes, but is not limited to, the right to file suit to seek injunctive relief to protect such material on behalf of and in your name. You further agree to appear and assist us with protecting such copyrighted material from unauthorized redistribution.

You agree that we may sublicense all the rights granted to us under these Terms to one or more third parties we may contract with to display all or part of the host/agent’s property listing or otherwise provide promotional or other services related to our business. In the event that you retain any rights of attribution, integrity or any other moral rights in any user-contributed content, you hereby waive your right to assert these or to require that any personally identifying information be used in connection with the user-contributed content or any derivative works thereof and affirm that you have no objection to the publication, use, modification, deletion or exploitation of the user-contributed content by us or our affiliates. 

  1. Service Fee Payable by Guests and Currency

We charge a service fee payable by guests who book a property on MetaHomes via MetaHomes checkout. The service fee covers the use of MetaHomes, including such features as 24/7 user support, and is calculated as a variable percentage of the total reservation amount (which may or may not include additional fees and damage deposits). Depending on the laws of the jurisdiction of the guest and/or host, VAT may be charged on top of the service fee. The exact service fee charged will be displayed to guests at the time of booking. The service fee will be charged after both the guest and host confirm the reservation. The service fee will only be refunded in the event a guest is entitled to a refund of the entire rental amount under the terms of the cancellation policy presented in the listing. Hosts agree not to encourage or advise a guest to avoid or circumvent the service fee charged by Metaworld.

Prices are displayed in dollars on MetaHomes. Currency is generally based on publicly available currency rate and is not guaranteed to be the best rate available. In any event, the currency and exact amount you will pay will be displayed clearly at check out. Note that if you pay in a currency different than the currency of your card, your bank or card provider may charge you foreign exchange, transaction, or other fees. 

 10. Social Media or Third-Party Websites

If MetaHomes offers a tool or service that allows us to access or use any profile or other information about you that you have provided to Facebook or another third-party website (each a “Social Media Site”) and you decide to use such tool or service, you acknowledge and agree that:

  • The information or content that is a part of your Social Media Site profile, which you have designated as “public” (or a similar designation)
  • The Social Media Content will be considered user-generated content under these Terms and we shall have the same rights and responsibilities as you that we have with respect to user-generated content under these Terms;
  • In the event that the Social Media Content was for any reason misclassified with a public or similar designation or is otherwise inaccurate or to which you do not agree with, you agree to work with the Social Media Site to make any changes or resolve any disputes and acknowledge that we will not be able to provide you with recourse;
  • The operation of your profile and account with and on the Social Media Site shall continue to be governed by the terms and conditions and privacy policy of such Social Media Site.
  1. Translations and Maps

If any user-contributed content created by hosts,agents, or users is translated for display on MetaHomes or any site of any affiliate of Metaworld, we cannot guarantee the accuracy or quality of such translation and the user is solely responsible for the review, verification and accuracy of such translation. Maps provided on MetaHomes that are provided by Mapbox are subject to the Mapbox Maps terms and conditions located at: https://www.mapbox.com/legal/tos.

  1. Notification of Infringement

We respect the intellectual property rights of others, and Metaworld does not permit, condone or tolerate the posting of any content on MetaHomes that infringes any person's copyright. Metaworld will terminate, in appropriate circumstances, a host,agent, or guest who is the source of repeat infringement of copyright. Should you become aware of or suspect any copyright infringement on MetaHomes, please inform us refer to our Copyright Policy

  1. Users’ Ideas and Feedback.

Users could submit to us ideas or suggestions pertaining to our business anytime, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names. We are under no obligation to review or consider them. If you choose to submit any ideas, original creative artwork, suggestions or other works to us, then regardless of what form you utilize, what you say, write or provide to us in connection with your submissions, the following terms shall apply. The sole purpose of these terms is to avoid potential misunderstandings or disputes in the event that any part of our business, such as our products, platforms, websites, apps, technologies or marketing strategies, seems similar to any of your submissions. If you provide any submissions to us, you agree that: (i) your submission and its contents will automatically become the property of Metaworld, without any compensation to you; (ii) Metaworld may use or redistribute any such submission and its contents for any purpose and in any way; (iii) there is no obligation for Metaworld to review any submission; and (iv) there is no obligation to keep any submission confidential. 

We welcome your feedback regarding many areas of our business. If you want to send us your feedback, you can submit them to us through the feedback portal we provide on our website or in our apps and tools. Please provide only specific feedback on MetaHomes and services. Keep in mind that we assume no obligation to keep any feedback you provide confidential and we reserve the right to use or disclose such information in any manner.

  1. Software of Services

All Software is the copyrighted work of Metaworld, an affiliate of Metaworld or an identified third party. If the Software is not accompanied by an additional license agreement, we hereby grant you a limited, personal and nontransferable license to use the Software for viewing and using MetaHomes in accordance with these Terms and for no other purpose.

THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE. COPYING OR REPRODUCING ANY SOFTWARE AVAILABLE ON METAHOMES IS EXPRESSLY PROHIBITED, EXCEPT AS SPECIFICALLY PROVIDED FOR IN A LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE.

  1. Links to Third-Party Sites.

MetaHomes may contain links and pointers to other Internet sites, resources and sponsors of MetaHomes. Links to and from MetaHomes to other third-party sites, maintained by third parties, do not constitute an endorsement by us of any third parties or the contents thereof. We may also provide tools to allow interaction between MetaHomes and a third-party site, such as a Social Media Site. We are not responsible in any way for such third-party sites or resources. At your own risk, we recommend that you review these third-party websites and applications in your use of such websites and resources.

  1. Liability for Damage

IN NO EVENT WILL METAWORLD, OR ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, CONSULTANTS, AGENTS AND/OR EMPLOYEES (COLLECTIVELY, THE “METAWORLD”), OR ANY THIRD-PARTY PROVIDER OF A SERVICE OR TOOL OFFERED ON ANY SITE OF A MEMBER OF THE METAWORLD (EACH A “THIRD-PARTY PROVIDER”), BE LIABLE FOR ANY LOST PROFITS OR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM (A) METAHOMES, (B) THESE TERMS, (C) ANY BREACH OF THESE TERMS BY YOU OR A THIRD PARTY, (D) USE OF THE SITE, TOOLS OR SERVICES WE PROVIDE, OR ANY THIRD PARTY PROVIDER PROVIDES, RELATED TO THE BUSINESS WE OPERATE ON METAHOMES, BY YOU OR ANY THIRD PARTY (E) ANY USER-CONTRIBUTED CONTENT, (F) INTERACTION BETWEEN METAHOMES AND ANY THIRD PARTY SITE, INCLUDING WITHOUT LIMITATION A SOCIAL MEDIA SITE, FACILITATED BY A TOOL OR SERVICE ON METAHOMES AND/OR (G) ANY ACTUAL OR ATTEMPTED COMMUNICATION OR TRANSACTION, INCLUDING WITHOUT LIMITATION, ANY PAYMENT TRANSACTION (EVEN IF WE OR ANY THIRD PARTY PROVIDER RECEIVES A FEE IN CONNECTION THEREWITH) BETWEEN USERS, IN EACH CASE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) STRICT LIABILITY, (4) TORT, (5) NEGLIGENCE, OR (6) ANY OTHER CAUSE OF ACTION, TO THE MAXIMUM EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW.

IF YOU ARE DISSATISFIED WITH METAHOMES, YOU DO NOT AGREE WITH ANY PART OF THE TERMS, OR HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST US, ANY THIRD PARTY PROVIDER OR ANY USER OF METAHOMES WITH RESPECT TO THESE TERMS OR METAHOMES, THEN YOUR SOLE AND EXCLUSIVE REMEDY AGAINST US IS TO DISCONTINUE USING METAHOMES. 

  1. Disclaimers

METAHOMES, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH METAHOMES, IS PROVIDED “AS IS.“ TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON METAHOMES OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED ON OR ACCESSED THROUGH METAHOMES, FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTIES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH METAHOMES OR ANY LINKED SITE, EVEN IF WE BECOME AWARE OF ANY SUCH BREACHES. FURTHER, WE EXPRESSLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED ON METAHOMES OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT METAHOMES OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE AND AGREE THAT ANY TRANSMISSION TO AND FROM METAHOMES IS NOT CONFIDENTIAL AND YOUR COMMUNICATIONS OR USER-CONTRIBUTED CONTENT MAY BE READ OR INTERCEPTED BY OTHERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT BY SUBMITTING COMMUNICATIONS OR USER-CONTRIBUTED CONTENT TO US AND BY POSTING INFORMATION ON METAHOMES, INCLUDING PROPERTY LISTINGS, NO CONFIDENTIAL, FIDUCIARY, CONTRACTUALLY IMPLIED OR OTHER RELATIONSHIP IS CREATED BETWEEN YOU AND US OTHER THAN PURSUANT TO THESE TERMS.

YOU ACKNOWLEDGE AND AGREE THAT YOU WILL NOT HOLD OR SEEK TO HOLD US OR ANY THIRD PARTY PROVIDER RESPONSIBLE FOR THE CONTENT PROVIDED BY ANY USER, INCLUDING, WITHOUT LIMITATION, ANY TRANSLATION THEREOF, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT WE ARE NOT A PARTY TO ANY RENTAL/SALE TRANSACTION OR OTHER TRANSACTION BETWEEN USERS OF METAHOMES. WE HAVE NO CONTROL OVER AND DO NOT GUARANTEE (OTHER THAN PURSUANT TO ANY GUARANTEE THAT MAY BE OFFERED ON METAHOMES) THE SAFETY OF ANY TRANSACTION, RENTAL PROPERTY, PROPERTY FOR SALE, OR THE TRUTH OR ACCURACY OF ANY LISTING OR OTHER CONTENT PROVIDED ON METAHOMES. 

YOU FURTHER ACKNOWLEDGE THAT BY DISPLAYING INFORMATION OR PROPERTY LISTINGS IN PARTICULAR DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS WITHOUT RISK AND ARE NOT LIABLE FOR DAMAGES WITH RESPECT TO TRAVEL TO ANY DESTINATION. 

  1. Disputes and Claims  

IN THE EVENT THAT YOU HAVE A DISPUTE WITH ONE OR MORE OTHER USERS OF METAHOMES (INCLUDING, WITHOUT LIMITATION, ANY DISPUTE BETWEEN USERS REGARDING ANY TRANSACTION OR USER-CONTRIBUTED CONTENT) OR ANY THIRD PARTY PROVIDER OR ANY THIRD PARTY WEBSITE THAT MAY BE LINKED TO OR FROM OR OTHERWISE INTERACT WITH METAHOMES, INCLUDING WITHOUT LIMITATION ANY SOCIAL MEDIA SITE, YOU HEREBY AGREE TO RELEASE, REMISE AND FOREVER DISCHARGE EACH MEMBER OF METAWORLD, EACH OF THEIR RESPECTIVE AGENTS, DIRECTORS, OFFICERS, EMPLOYEES, AND ALL OTHER RELATED PERSONS OR ENTITIES FROM ANY AND ALL MANNER OF RIGHTS, CLAIMS, COMPLAINTS, DEMANDS, CAUSES OF ACTION, PROCEEDINGS, LIABILITIES, OBLIGATIONS, LEGAL FEES, COSTS, AND DISBURSEMENTS OF ANY NATURE WHATSOEVER, WHETHER KNOWN OR UNKNOWN, WHICH NOW OR HEREAFTER ARISE FROM, RELATE TO, OR ARE CONNECTED WITH SUCH DISPUTE AND/OR YOUR USE OF METAHOMES.

 

YOU HEREBY AGREE TO INDEMNIFY, DEFEND AND HOLD EACH MEMBER OF METAWORLD (COLLECTIVELY, THE “INDEMNIFIED PARTIES“) HARMLESS FROM AND AGAINST ANY AND ALL LIABILITY AND COSTS INCURRED BY THE INDEMNIFIED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF YOUR USE OF METAHOMES OR OTHERWISE RELATING TO THE BUSINESS WE CONDUCT ON METAHOMES (INCLUDING, WITHOUT LIMITATION, ANY POTENTIAL OR ACTUAL COMMUNICATION, TRANSACTION OR DISPUTE BETWEEN YOU AND ANY OTHER USER OR THIRD PARTY), ANY CONTENT POSTED BY YOU OR ON YOUR BEHALF OR POSTED BY OTHER USERS OF YOUR ACCOUNT TO METAHOMES, ANY USE OF ANY TOOL OR SERVICE PROVIDED BY A THIRD PARTY PROVIDER, ANY USE OF A TOOL OR SERVICE OFFERED BY US THAT INTERACTS WITH A THIRD PARTY WEBSITE, INCLUDING WITHTOUT LIMITATION ANY SOCIAL MEDIA SITE OR ANY BREACH BY YOU OF THESE TERMS OR THE REPRESENTATIONS, WARRANTIES AND COVENANTS MADE BY YOU HEREIN, INCLUDING WITHOUT LIMITATION, ATTORNEYS' FEES AND COSTS. YOU SHALL COOPERATE AS FULLY AS REASONABLY REQUIRED IN THE DEFENSE OF ANY CLAIM. 

WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU AND YOU SHALL NOT IN ANY EVENT SETTLE ANY MATTER WITHOUT OUR WRITTEN CONSENT.  

  1. Jurisdiction and Law 

MetaHomes is owned and controlled by Metaworld Technology FZ-LLC. This Agreement or any non-contractual rights or obligations arising therefrom or in connection with it shall be governed by and construed in accordance with the laws of the United Arab Emirates applicable to the Emirate of Dubai. For all contractual and non-contractual disputes arising out of or relating to your or any third party's use of the services, you hereby agree that the place of arbitration or legal venue is located in the Dubai International Financial Centre(“DIFC”) and acknowledge the fairness and convenience of such court proceedings. You agree that your claims against MetaHomes arising out of or in connection with the services must be heard and settled in a court with jurisdiction over matters located in the Emirate of Dubai. These terms do not limit MetaHomes's right to bring proceedings against you in any other court of competent jurisdiction. This clause shall apply within the maximum extent permitted by your country of residence. 

  1. Additional Terms and Conditions Applicable to Online Booking

In addition to being bound by the other terms set forth herein, users and hosts who use any other tool provided by us or a third-party provider on MetaHomes enabling users to book and/or pay for the rental of properties online on MetaHomes (collectively, the “Reservation Services”) are also bound by the following terms, which are in addition to any other terms applicable in connection with using MetaHomes. In addition, if such Reservation Services include payment or other services provided by a third-party provider, such services are subject to the additional terms and conditions and privacy policies of such third-party providers.

We provide Reservation Services to manage inquiries, quotes, and rental and to allow for payments to be made relating to the rental. Please review the following terms and the terms and conditions of any third-party provider carefully. If you do not agree to these or such third-party provider’s terms, you have no right to obtain information from or otherwise continue using our Reservation Services. Failure to use our Reservation Services in accordance with the following terms of use may subject you to severe civil and criminal penalties and other liability.

By utilizing a rental agreement as part of the Reservation Services or otherwise displaying terms relating to the rental as part of the online booking process (including such terms that we may require), the guest and host each agree to the terms and conditions set forth in the rental agreement or other such terms displayed in the booking process (including without limitation the cancellation refund policy) effective as of the date that the user indicates acceptance of the booking. You hereby acknowledge and agree that (i) you are fully responsible for such terms and conditions, (ii) any rental agreement used is used solely at their own risk and expense, (iii) nothing contained in the Reservation Services or these Terms is a substitute for the advice of an attorney and (iv) that you have been hereby advised to obtain local legal counsel to prepare as necessary any rental agreements to ensure compliance with local law and their particular circumstances, and to revise the rental agreement as necessary to accurately represent the property, rules, features, etc. 

  1. GENERAL

To ask questions or contact details, users can contact us through the contact information listed in MetaHomes, or postal mail to:

Unit no G02, Bldg15, Dubai Internet City, Dubai, UAE

When we need to send you notice, it will be sent to the email address you provide to MetaHomes during the registration or booking/reservation or inquiry process or as later updated in your account (if applicable). Notice shall be deemed given upon receipt or 24 hours after an email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to any physical address provided to us. Notice shall be deemed given three days after the date of mailing to a physical address and one day after mailing to an electronic address. 

We may change, suspend or discontinue any aspect of MetaHomes at any time, including the availability of any MetaHomes’s features, database or content. We may also impose limits on certain features or services or restrict your access to parts or the entire platform without notice or liability. This version of the Terms became effective on “Last Updated” date displayed at the top of these terms. We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time. Notification of any amendment will be posted on MetaHomes by the indication of “Last Updated” date displayed at the top of these Terms and will be effective immediately.

We also reserve the right, in our sole discretion and from time to time, to offer programs, products or services with unique terms and conditions that are separate from and may supersede or supplement in certain respects these Terms. In such cases, your use of MetaHomes with respect to such special program is governed by these Terms together with the terms and conditions of such program, product or service. We reserve the right, but assume no obligation, to agree to different or conflicting terms and conditions with respect to any user. Any such terms and conditions will not be enforceable unless specifically agreed to by us.

Subscription rates and fees (including any commissions) charged for any listing are set at the time of a user or host’s purchase of the subscription or renewal or sign up for the listing, as applicable. Such rates and fees are subject to change without notice or approval. MetaHomes reserves the right to modify the fees at any time and will provide users with notice of any changes to the fees before they become effective. Such fee changes will not affect any bookings made prior to the effective date of the fee changes.

The types of products and services (including the features, terms and operation thereof) offered at the time of a host’s sign up for a listing are subject to the descriptions displayed at the time of use and/or purchase and are subject to change without notice or approval. We further reserve the right to offer additional products, services or features for purchase at any time. 

We do not separately file the Terms entered into by each user of MetaHomes. Please make a copy of these Terms for your records by printing and/or saving a downloaded copy of the Terms on your personal computer. We may immediately terminate any user’s access to or use of MetaHomes due to such user’s breach of these Terms or any other unauthorized use of MetaHomes. However, we do not guarantee that we will take action against all breaches of these Terms. Our failure to take immediate action with respect to a breach by you or others does not waive our right to act with respect to such breach or any other breach. 

These Terms, additional terms and policies constitute the entire agreement between you and us, bind the relationship of the Services between you and us, and supersede and cancel all previous agreements, covenants, warranties, representations and understandings (whether written or oral) with respect to the Services.

ADDITIONAL TERMS AND CONDITIONS APPLICABLE TO HOSTS

In addition to being bound by the terms set forth above, hosts who advertise on MetaHomes are also bound by the following terms, which are in addition to any other terms agreed to in connection with purchasing or renewing a listing.

  1. Requirements of Host Eligibility and Listing Accuracy

Our services may only be used by hosts who can form legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms. Each host represents and covenants that all information submitted to us and to MetaHomes during such host’s registration with MetaHomes shall be true and correct. Each host further agrees to promptly provide notice to MetaHomes by contacting us as contact information mentioned provided above.

In order to list a property on MetaHomes, hosts must comply with Metaworld’s Marketplace Standards. These Standards outline certain requirements including but not limited to:

  • Hosts must maintain an accurate reservation calendar on their listing(s);
  • Hosts must use commercially reasonable efforts to respond to all booking requests from guests within 24 hours of receipt of a request for booking;
  • Hosts must respond to and accept a material number of inquiries and booking requests received in the interest of the guest experience;
  • Hosts are prohibited from cancelling a material number of accepted bookings.
  1. Additional Host Representations

Each host represents and covenants that: (i) it owns and/or has all necessary rights and authority to offer for rent and to rent the property listed by such host; (ii) it will not wrongfully withhold a rental deposit in breach of the underlying rental agreement; (iii) it will accurately describe the subject rental property, will not fail to disclose a material defect in, or material information about, a rental property and will upon request, or otherwise from time to time, review the property listing content and location or geographic description to ensure it is accurate and not misleading ; (iv) it will not wrongfully deny access to the listed property. In addition, if Metaworld, through one of its guarantee or warranty programs and in its sole discretion, compensates a guest for a loss caused by acts or omissions attributable to a host, Metaworld reserves the right to pursue the host for the amount paid or contributed towards the loss. 

Upon our request, each host agrees to promptly provide to us such proof of personal identification, proof that the condition, location, or amenities associated with the property are accurately described in the listing, proof of ownership of the property listed on MetaHomes, and/or proof of authority to list the property. If you are a tenant who is listing a home, condominium, or apartment, please refer to your rental contract or lease, or contact your landlord, prior to listing the property to determine whether your lease or contract contains restrictions that would limit your ability to list your room, home, condominium or apartment.  

  1. Appearance in Search Results

We cannot guarantee that your listing will appear in any specific order in search results on MetaHomes. Search order will fluctuate based on a variety of factors such as search parameters, subscription level purchased, listing quality, how frequently a calendar is updated, guest preferences, host response time, reservation history, online booking capability, compliance with posted listing practice requirements, and other factors that we may deem important to the user experience from time to time (such as “Recommended Match”). Listing appearance or order in any particular search result may also vary depending on the search criteria used by the particular guest. We reserve the right to apply various search algorithms or to use methods to optimize Recommended Match results for particular guests’ experiences and the overall marketplace. Listings distributed on third-party sites are not guaranteed to display on such third-party site in any particular order or at all. To optimize the search experience for both hosts and guests and improve the Best Match process, Metaworld retains the right to run occasional tests that will be limited in duration but may alter how we display listings and search results.

  1. Requirement of ContentHosts Submitted

All content and copy edits submitted by hosts are subject to review and approval by us in our sole discretion. We reserve the right to refuse to publish any content that we determine in our sole discretion does not meet these Terms or is otherwise unacceptable to us. However, we assume no duty to review content and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, properties, content and/or photographs or any change made to any content, photograph or copy submitted by any host. All content must meet these Terms and our Content Guidelines. We reserve the right to edit content submitted to MetaHomes in a non-substantive manner solely to ensure that the content complies with our Content Guidelines or formatting requirements. Hosts are responsible for reviewing and ensuring that any content displayed on MetaHomes appears as the host intended.

  1. ADDITIONAL TERMS AND CONDITIONS APPLICABLE TO AGENTS

In such cases, you warrant and represent that you have full power, capacity and authority and all necessary licenses, permits and consents to enter into the Contract on behalf of your Affiliates. You further understand and agree that you and your Affiliates shall be jointly and severally responsible in respect of the undertakings that you give under the Term. You will:

  • provide all documentation as requested by us to prove your authority to act on behalf of the property owner (including but not limited to any power of attorney);
  • have, and during the Listing Term maintain, the rights to market or sell/rent the properties listed in the qualifying listing in relation to which you have made a listing request;
  • only advertise properties that are currently available for purchase/rental within the United Arab Emirates or countries permitted by your Subscription Order;
  • be the holder of a current license as a real estate agent, hotel apartment or real estate developer in the United Arab Emirates or country or any further region, emirate, province, state to which your use of the service relates;
  • ensure that you do not make, arrange or authorize the insertion of any reference to us or MetaHomes in any document (including promotional or merchandising material) or on any website other than our website without our prior written consent;
  • abide by all applicable laws related to electronic transactions and commerce;
  • comply with any guidelines and codes issued by any relevant authority (federal, local, regional, territorial, free zones, municipal, ministries and government) concerned with real estate or having jurisdiction over you, us, the services or the subject matter of this Term;
  • in your access or use of the service, comply with all applicable laws;
  • either alter the status of the property details so that it is no longer displayed on MetaHomes after leasing/sold out;
  • have the authority to market the properties in the content, and that the properties listed by you in the content are only listed once;
  • hold all necessary licenses, authorizations and consents necessary to use, display, reproduce, publish the content and have the capacity, authority and right/s to grant us a license for the content;
  • not use our name or any logos, trade or services marks of ours in a harmful, defamatory or derogatory manner or in any way that might bring us or our directors or employees into disrepute, nor will you misuse or deface (or allow to be misused or defaced) any of the Services provided to you;
  1. Published Photographs

Photographs should depict the rental property or property for sale as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information or images that would violate the privacy rights, intellectual property rights (including but not limited to copyright rights) or any other rights of a third party. We reserve the right to not display or to remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us.

By submitting a photograph to us, the host/agent represents and warrants that (a) it holds all intellectual property rights (including but not limited to all copyright rights), (b) that any people in the photograph have given permission for their likeness to be displayed in an online advertisement on MetaHomes, (c) that the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph, and (d) that it will indemnify and hold harmless MetaHomes and any member of the Metaworld from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted or in the event of claims that the use of a photograph violates another party’s copyright.

It is the host’s or agent’s responsibility to obtain any and all permissions required to use, post and grant the foregoing rights in all photographic and other material used in its listings. The host/agent warrants that it is the owner of the copyright in such material or is authorized by the owner thereof to grant to us the rights therein contained and agrees to provide any proof of such rights to us that we may request. Each host/agent further agrees that we may reproduce in whole or in part any photographic material supplied by such host/agent in the promotion of either such host’s/agent’s property or MetaHomes. 

  1. Uses of Our Trademarks or Logos

There are limited ways in which a host may use our trademarks or logos in connection with a listing without specific prior written authorization. The following are general guidelines. It is usually permissible for you to refer to MetaHomes or the name of one of our affiliate websites on which you list your property in a descriptive manner in your listing on MetaHomes or in other permissible communications. For example, you might say “Check out my vacation rental on MetaHomes”, “I list properties on MetaHomes”,  or “Come to MetaHomes to buy my house”. However, you may not refer to MetaHomes or any of our affiliates in any way that might lead someone to believe that your company, property, listing or site is sponsored by, affiliated with, or endorsed by MetaHomes or one of our affiliates. For example, you may not say “MetaHomes sponsors the vacation rental”, or describe your property as “MetaHomes’s best vacation rental” or “MetaHomes’s property for sale”. You may not use the MetaHomes name or one of our affiliates’ names on any other website that lists vacation rentals or real estate without our prior written authorization.

The MetaHomes name and logo and those of Metaworld and our affiliates, overall score and names or slogans displayed on other product and service are registered trademarks and/or common law trademarks of Metaworld and/or its suppliers or licensors. We generally do not permit the use of our names and logos, other than as described above or with our prior written authorization. 

  1. Hypertext Links

We reserve the right to refuse hypertext links to, or addresses of, other web sites from hosts' pages or products’ page, and to remove links or web addresses without notice at our sole discretion. Further, we reserve the right to charge for hypertext links at any time.

  1. Uniquely Identified Property

Each listing must relate to an individual and uniquely identified property, unless you purchased a listing package that expressly allows for substitution of properties. This means that:

  • The property in a listing may not be substituted for another property without our consent. We may approve a request in our discretion if the property manager's contract for the property was terminated and the host/agent provides sufficient proof, as requested by us, and completes any additional forms we may request. The type and term of the listing for any substituted property shall be the same as the type and term of the originally-listed property (i.e., the term will not be extended past the original term). If a host/agent submits changes to an existing listing that, if approved, would substantially alter the listing to make it that of another property, then we have the right to terminate the listing and may choose, in our sole discretion, to retain any fees associated previously existing listing as compensation for the violation of this condition.
  • The listing cannot be a mere example of properties in a given area. Only one property can appear on each listing, unless it is a property with multiple rental units and additional listings are purchased. We reserve the right to amend the copy or remove any listing when more than one property is described in such listing, and may choose, in our sole discretion to retain any fees associated such non-conforming listing as compensation for the violation of this condition.
  1. Payment Method Requirements and Bank and Credit Card Fees

No host may request any guest to mail cash, or utilize any instant-cash wire transfer service such as Western Union or MoneyGram in payment for all or part of a property rental transaction. Any violation of this term or any other unacceptable payment methods that may be posted on MetaHomes may result in the immediate removal of the non-conforming listing from MetaHomes without notice to the host and without refund. From time to time, we may become aware of users attempting to conduct a transaction that would involve an unauthorized payment method or a fraudulent payment method. Ideally, we hope to be able to assist users in avoiding such transactions, but we assume no liability or responsibility to do so or to inform users of any such actual or suspected activity.

Users’ bank or credit card companies may impose certain fees or charges, including, but not limited to, foreign transaction fees, related to any rental of a property. It is the user’s obligation to review any agreement with its bank or credit card company concerning any such fees.

You agree that you will not intentionally provide false information when accessing or using the MetaHomes online payment service. You also agree that you will not falsify, forge, or otherwise tamper with any information in the emails you receive as part of the online payment service. In order to ensure your full legal rights and security while paying online for your services please avoid paying for your services through a third person/party or by using a credit card in the name of someone other than yourself. In case of dispute by the original card owner, the person/party or company benefiting from such payment for the service will be legally liable to imprisonment and fined as per to clauses 10 & 11 of UAE Federal Law No. (2) Of 2006 on "The Combat of Information Technology Crimes".

 

  1. Additional Terms Applicable to Listings

Online booking and payments are required for all pay-per-booking listings. Online payments provided by third-party providers are subject to the terms and conditions and privacy policies of such providers.

Appropriate cancellation policies are required for all pay-per-booking listings, and requirements for such cancellation policies will be displayed through listing details. 

  1. Distribution of Listings to Third Party Websites

To enable hosts/agents to obtain broader distribution of their properties, we may provide your listing information and content, or otherwise provide for the distribution of your listing on a third party website. Additional terms and conditions may apply to such distributions, as we may notify you of via your MetaHomes account or email.

  1. Termination of Listings and Other Remedies

If, in our sole discretion, any host/agent submits unsuitable material to MetaHomes or into our database, is not abiding by local rental/sale regulations and is creating an impact in its community, misuses MetaHomes or our online system or is in material breach of these Terms, we reserve the right to limit the host/agent’s use of MetaHomes, impact the host/agent’s listing(s) search position, and/or terminate such listing immediately. In addition, if we become aware of or receive a complaint or relevant complaints from any user or other third party regarding a host/agent’s listing or rental/sale practices, we will decide whether to immediately remove such host/agent’s listing from MetaHomes (for example, and without limitation, if a host double-books a property for multiple guests on the same date, or engages in any practice that, in our sole discretion, would be considered deceptive, unfair or improper within the vacation rental industry or in an online marketplace for vacation rentals, if we determine or suspect that the host’s payment-related practices or procedures are not secure, legal or otherwise proper, or if we receive a complaint that any listing’s content infringes on the rights of a third party), then we may immediately terminate such host/agent’s listing(s) or reservation(s) without notice to the host and without refund. We assume no duty to investigate complaints. Finally, if any host is abusive or offensive to any employee or representative of Metaworld, we reserve the right to terminate such host’s listing(s) or reservation(s) immediately without refund.

In addition to reserving the right to terminate any listing, Metaworld reserves all rights to respond to any violation of the Terms or misuse of MetaHomes by, including, but not limited to, hiding a listing from the search results, marking a host/agent as “Non-authenticated User”, and removing or changing information that may be false or misleading.

Additionally, you agree to defend and indemnify Metaworld, its affiliated companies, and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • your breach of these Terms or the documents referenced herein;
  • your violation of any law or the rights of a third party;
  • Your abnormal use of MetaHomes.